Thank you for shopping at Palesha Metal.
If, for any reason, You are not completely satisfied with a purchase, We invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For this Return and Refund Policy:
- Company (referred to as either “the Company,” “We”, “Us” or “Our” in this Agreement) refers to Palesha Metal Industries, Jedhe Prasad Rd, Kapad Ganj, Raviwar Peth, Pune, Maharashtra 411002.
- Goods refer to the items offered for sale on the service.
- Orders mean a request by you to purchase goods from Us.
- Service refers to the website.
- Website refers to Palesha Metal, accessible from https://paleshametal.com
- You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days If our product is not good.
The deadline for canceling an order is 7 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By phone number: +91 9881353789
We will reimburse you no later than 14 days from the day we receive the returned Goods. We will use the same means of payment as you used for the order, and You will not incur any fees for such reimbursement.
Conditions for Returns
For the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 7 days
- The goods are in the original packaging
The following goods cannot be returned:
- The supply of goods made to your specifications or personalized.
- The supply of goods which, according to their nature, are not suitable to be returned deteriorate rapidly or where the date of expiry is over.
- The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any product that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Jedhe Prasad Rd, Kapad Ganj, Raviwar Peth, Pune, Maharashtra 411002
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We cannot issue a refund without actual receipt of the goods or proof of received return delivery.
If you have any questions about our returns and refunds policy, please contact us:
- By phone number: +91 9881353789